The Cadre + 17March 1998 15 
     
    
   
   
    
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     17 March 1998 
     
     To All UPEI Students: 
     
     The office of the Vice-President, Academic Support, has struck an External Review 
     
     Committee to examine the operations of the Registrar's Office at ihe University of Prince 
     
     Edward Island and to make recommendations which should resu!t in the improvement of the , 
     
    
   
   
    
       
     
    
   
   
    
       
     
        
     
       
     
        
     
        
     
        
     
        
     
       
     
    
   
   
    
     Office’s overall effectiveness. The members of the Committee are: 
     
    
   
   
    
     Mr I. Joseph Byrne, Director, Student Recruitment & Promotion/ 
     
    

    
     Assistant Registrar, Memorial University of Newfoundland (Chair) 
     
     Ms Pamela Dimock, Manager, Information Systems, Acadia University 
     
     Mr Jack Blanchard, UPEI student counsellor, retired 
     
    
   
   
    
     3 
     
     : ‘ 
     
     In conducting this review the Committee is ra from a broad cross-section of the S 
     
     UPEI population including students, faculty and staff. To this end the Committee is asking all 
     
     students to complete the attached brief questionnaire and forward it to Ms. Janice Broderick, 
     
     President, Students’ Union, by 31 March 1998. To ensure confidentiality, Ms Broderick has 
     
    
   
   
    
     agreed, in turn, to forward all completed questionnaires directly to the chair of the committee. ® 
     
     Your participation in this endeavour is tly appreciated by the committee and we are | 7 7 ad 
     
     confident ea youve want to make pacthiidieslinnalioke that can become part of their final 
     
     report. 
     
     ——— \ Phone 892-3112 
     
     John Crossley 
     
    
   
   
    
     Vice-President, Academic Support 
     
    
   
   
    
     79 University 
     
     Student uestionnaire , Avenue 
     
    
   
   
    
     ervice Satisfaction - Office of the Registrar 
     
    
   
   
    
     1.) Please indicate your current year of study: Phone q 8 Q? _ l l l 3 
     
     2.) How often do you normally use Ae sed of aiden Office N orth River 
     
    
   
   
    
     1 - 2 times per year 3 - 5 times per year > 5 times per year 
     
    
   
   
    
     . 
     
     3.) | Bywhatmethod do you most commonly use the services of the Registrar’s Office? ; 
     
     in person by telephone by mail Pj CIALS f 
     
    
   
   
    
     4.) | Oneach occasion were you satisfied with the service you received? 
     
    
   
   
    
       
     
    
   
   
    
       
     
    
   
   
    
       
     
    
   
   
    
       
     
    
   
   
    
       
     
    
   
   
    
     Yes No 17” Pizza (7 toppings) 
     
     12”Garlic fingers 
     
     If “No” please explain why you were not satisfied. lg pop 
     
     5.)  Whichofthe following words might you use to characterize your experience of the $16.78+tax 
     
     Registrar’s Office staff? 
     
     i . ans Po me bret steps for you 2 12”Pizzas (7 toppings) 
     
     a ae ee og —_— $13.60 
     
     friendly 
     
     6.) Please indicate your understanding of the work that the Registrar and his staff do. _17”Pizza (3toppings) 
     
     7.) Would you like to see the services offered by the Registrar’s Office and the re 
     
    
   
   
    
       
     
    
   
   
    
     Business Office provided from a single counter as opposed to the two that currently exist? as 
     
     Yes No 
     
     Note: Please return completed questionnaires to Ms Janice Broderick, President, 
     
     Students’ Union by 31 March 1998.